Thank you for considering a sailing or power catamaran adventure with us. For all cancellations or changes there is a $25 fee.
If you must cancel and we can re-book the date we were holding for you we will give you a full refund less $25 for the time it takes us to process your refund. If you must cancel or would like to change dates less than 7 days before your trip please understand that we have probably turned other folks away while holding your spots so unless we can rebook your date and time, you will receive a 50% refund. If you must cancel or change dates less than 48 hours before the trips start time and we cannot rebook your seats there is no refund and no credit towards a new trip date.
If there is bad weather or for some other reason we cancel, you will be given the choice to move your reservation to a better day or receive a full refund. For sailing tours if there is absolutely no wind or to much wind we will give you a choice when we meet at the dock. You may go out anyway because you want to see the ocean and as many of the critters that we can find from a boat or you may reschedule to another day or receive a full refund.
The bottom line is that we at Central Coast Sailing and Avila Beach Whale Watching adventures are a small family business and are dedicated to sharing a wonderful boating experience with you our loyal customers. Please call us as soon as you know you must cancel and we will do everything we can to rebook the trip and give you the biggest refund or credit possible. We understand that life happens and sometimes it is not all good stuff. Your vacation experience is important to us and we will do whatever is in our power to help you out should an emergency arise that causes you to need to change plans at the last minute.